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What should I do if my preferred service provider is not available?

If your preferred service provider on Orderoo is not available at your required time, don’t worry—there are several steps you can take to find a suitable alternative without compromising on service quality. First, consider exploring other qualified providers within the app who have similar ratings and offer similar services. Orderoo’s extensive network of professionals ensures you have a wide selection to choose from. Additionally, you can check a provider’s availability directly under their profile within the app. This feature allows you to view their open time slots, helping you to either book a service when they’re available or plan your schedule to match theirs.

Updated on April 11, 2024

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