1. Home
  2. For Service Providers
  3. Performance & Ratings
  4. What should I do if I receive a negative review?

What should I do if I receive a negative review?

When receiving a negative review, respond professionally and empathetically in the platform. Acknowledge the client’s concerns and offer a resolution or improvement plan. Learning from feedback and demonstrating commitment to excellence can turn negative experiences into positive ones.

Updated on April 11, 2024

Was this article helpful?

Related Articles