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What happens if there’s a dispute with a client about a service?

In the event of a dispute with a client concerning a service, we strongly encourage you to address and attempt to resolve the matter directly with the client initially. This direct approach often leads to the most effective and immediate resolutions. Given that Orderoo does not process payments online and you, as the service provider, are responsible for handling transactions, resolving disputes at the earliest stage is crucial. Should the issue persist without a resolution, you are welcome to seek assistance from Orderoo support. When doing so, be prepared to provide comprehensive documentation and communication records relevant to the case to facilitate a thorough review.

Updated on February 5, 2024

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