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What do I do if I encounter an error using the app?

If you encounter an error while using the app, there are several steps you can take to resolve the issue. First, consider restarting the app, as this can often refresh your session and eliminate any temporary glitches. It’s also a good idea to check your internet connection to ensure that connectivity issues aren’t the cause of the problem. Additionally, look for updates in the App Store or Google Play, as we regularly release updates to fix bugs and improve performance. If the error persists despite these efforts, please report the issue to our support team. You can contact support through the app or our website. When reporting the issue, providing any error messages or screenshots can be incredibly helpful for our team to understand and resolve the problem more efficiently.

Updated on April 11, 2024

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